Privacy Policy

This policy sets out how your personal information will be handled by Green Light Escrow Limited (or “GLE”, “we”, “us”, and “our”), with registered address Suite 4, 322 New North Road, Kingsland, Auckland, 1021, New Zealand.

Last updated: 4 April 2023


    Your privacy rights

  1. GLE must comply with our obligations under the Privacy Act 2020 (Privacy Act) when dealing with your personal information. This Privacy Policy sets out how we collect, use, disclose, store and dispose of personal information about individuals who view, access and/or register for an account via our website, www.greenlightescrow.co.nz (Website), the Green Light Escrow mobile application (collectively, the Platform), and/or any another other website operated and maintained by us for performing activities in relation to the Platform (our Services). It should be read together with any terms and conditions governing your use of our Platform.

    2. Acceptance of this privacy policy

  2. By accessing our Platform, or otherwise providing us with any of your personal information, you acknowledge and agree this Privacy Policy, and authorise the collection, use, disclosure, storage and retention of your personal information by GLE as described in this Privacy Policy

    3. Amendments to this privacy policy

  3. As our business grows and the Services we deliver continue to develop and improve, we may need to amend and update this Privacy Policy. We will provide you with reasonable notice of any significant changes by email (where practicable) and post a revised version of this Privacy Policy on our Platform. By continuing to receive and/or use our Platform and Services after such notice period, you will be deemed to have accepted the updated version of this Privacy Policy. If you do not agree to any proposed change, you must immediately notify us, and this may mean you are unable to continue to access and/or use our Services.

    4. What personal information do we collect about you?

  4. In general, and depending upon the nature of your connection with GLE, the type of personal information we collect and hold includes (but is not limited to):
    1. name and contact details (including your email address, phone number and postal address);
    2. date of birth;
    3. profile photos;
    4. IRD number;
    5. bank account information;
    6. income and expense information; and
    7. employment status and place of work.
  5. In some cases, if personal information we request is not provided, it might adversely impact our ability to supply the relevant products and/or or services to you.
  6. Except as otherwise permitted by law, we will collect personal information from you directly when you provide your details to us or register for an account on the Platform, or from you indirectly (for example, through our Website enquiry form.

    7. How we use and disclose information that we collect about you

  7. We use and disclose your personal information in accordance with your specific instructions or consent, or in accordance with this Privacy Policy, including for the following purposes:
    1. to provide you with access to and use of the Platform and our Services;
    2. to communicate with you (for example to provide customer support or to ask you for feedback about our Platform and Services);
    3. to verify your identity and complete background checks (as may be required to comply with our legal obligations under the Anti-Money Laundering and Counter Financing of Terrorism Act 2017 and any similar or replacement regulations);
    4. to comply with our internal operational requirements and processes and undertake administrative functions associated with our business;
    5. to comply with any other legal or regulatory obligations we are subject to or for any purposes otherwise permitted by the Privacy Act 2020; and
    6. subject to you providing your consent (in accordance with the Unsolicited Electronic Messages Act 2007), sending you electronic messages to promote and market our Services and/or the services of our trusted business partners.

    8. Who we may disclose your personal information to

  8. We may disclose your personal information to:
    1. our service providers that we have engaged to provide a service to us in relation to the Platform or any product or service that we have agreed to provide you;
    2. our professional advisors, including accountants, insurers and lawyers;
    3. courts, tribunals, and regulatory authorities; and/or
    4. any other person or organisation that you have authorised us to disclose your information to.
  9. We generally manage your information in New Zealand. To the extent we disclose personal information to third parties outside of New Zealand, we will take reasonable steps to ensure such third party is subject to comparable privacy laws as those in the Privacy Act or is otherwise required to protect the information in a way that, overall, provides comparable safeguards to those under the Privacy Act.

    10. Who we may disclose your personal information to

  10. You are responsible for ensuring that any information you give to us is accurate, correct and up to date. Please inform us as soon as possible if any of your personal information changes, to ensure that the details we hold about you are up to date and correct.
  11. You must inform us if any of your personal information changes, to ensure that the details we hold about you are up to date and correct.
  12. Subject to the exceptions set out in the Privacy Act, you are entitled to access the personal information we hold about you, and to request that we amend it if it is incorrect.
  13. Where we no longer required your personal information, we will comply with our legal obligations in respect of that information.

    14. Security of information

  14. We take reasonable steps to protect the security of personal information. We do not make any warranties in relation to the security of any information you disclose or transmit to us and we are not responsible for the theft, destruction, or inadvertent disclosure of your personal information where our security measures have been breached.
  15. We will generally store your information in New Zealand and/or use secure third-party cloud providers to store information on our behalf.

    16. Links to other sites

  16. GLE’s Platform may have links or references to other websites from our Website and our Privacy Policy does not apply to those websites. GLE takes no responsibility for the privacy practices of other websites.

    17. How to contact us

  17. If you have any queries or concerns about our Privacy Policy or our handling of your personal information, or wish to access or amend the personal information that we hold about you, please contact us at:
    Email: info@greenlightescrow.co.nz