Privacy Policy
This policy sets out how your personal information will be handled by Green Light Escrow
Limited (or “GLE”, “we”, “us”, and “our”), with registered address Suite 4, 322 New North
Road, Kingsland, Auckland, 1021, New Zealand.
Last updated: 4 April 2023
Your privacy rights
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GLE must comply with our obligations under the Privacy Act 2020 (Privacy Act)
when dealing with your personal information. This Privacy Policy sets out how we collect,
use, disclose, store and dispose of personal information about individuals who view, access
and/or register for an account via our website, www.greenlightescrow.co.nz (Website), the
Green Light Escrow mobile application (collectively, the Platform), and/or any another other
website operated and maintained by us for performing activities in relation to the Platform
(our Services). It should be read together with any terms and conditions governing your use
of our Platform.
Acceptance of this privacy policy
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By accessing our Platform, or otherwise providing us with any of your personal
information, you acknowledge and agree this Privacy Policy, and authorise the collection,
use, disclosure, storage and retention of your personal information by GLE as described in
this Privacy Policy
Amendments to this privacy policy
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As our business grows and the Services we deliver continue to develop and improve,
we may need to amend and update this Privacy Policy. We will provide you with reasonable
notice of any significant changes by email (where practicable) and post a revised version of
this Privacy Policy on our Platform. By continuing to receive and/or use our Platform and
Services after such notice period, you will be deemed to have accepted the updated version
of this Privacy Policy. If you do not agree to any proposed change, you must immediately
notify us, and this may mean you are unable to continue to access and/or use our Services.
What personal information do we collect about you?
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In general, and depending upon the nature of your connection with GLE, the type of
personal information we collect and hold includes (but is not limited to):
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name and contact details (including your email address, phone number and
postal address);
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date of birth;
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profile photos;
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IRD number;
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bank account information;
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income and expense information; and
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employment status and place of work.
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In some cases, if personal information we request is not provided, it might adversely
impact our ability to supply the relevant products and/or or services to you.
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Except as otherwise permitted by law, we will collect personal information from you
directly when you provide your details to us or register for an account on the Platform, or
from you indirectly (for example, through our Website enquiry form.
How we use and disclose information that we collect about you
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We use and disclose your personal information in accordance with your specific
instructions or consent, or in accordance with this Privacy Policy, including for the following
purposes:
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to provide you with access to and use of the Platform and our Services;
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to communicate with you (for example to provide customer support or to ask
you for feedback about our Platform and Services);
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to verify your identity and complete background checks (as may be required to
comply with our legal obligations under the Anti-Money Laundering and
Counter Financing of Terrorism Act 2017 and any similar or replacement
regulations);
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to comply with our internal operational requirements and processes and
undertake administrative functions associated with our business;
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to comply with any other legal or regulatory obligations we are subject to or for
any purposes otherwise permitted by the Privacy Act 2020; and
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subject to you providing your consent (in accordance with the Unsolicited
Electronic Messages Act 2007), sending you electronic messages to promote
and market our Services and/or the services of our trusted business partners.
Who we may disclose your personal information to
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We may disclose your personal information to:
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our service providers that we have engaged to provide a service to us in
relation to the Platform or any product or service that we have agreed to
provide you;
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our professional advisors, including accountants, insurers and lawyers;
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courts, tribunals, and regulatory authorities; and/or
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any other person or organisation that you have authorised us to disclose your
information to.
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We generally manage your information in New Zealand. To the extent we disclose
personal information to third parties outside of New Zealand, we will take reasonable steps to
ensure such third party is subject to comparable privacy laws as those in the Privacy Act or is
otherwise required to protect the information in a way that, overall, provides comparable
safeguards to those under the Privacy Act.
Who we may disclose your personal information to
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You are responsible for ensuring that any information you give to us is accurate,
correct and up to date. Please inform us as soon as possible if any of your personal
information changes, to ensure that the details we hold about you are up to date and correct.
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You must inform us if any of your personal information changes, to ensure that the
details we hold about you are up to date and correct.
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Subject to the exceptions set out in the Privacy Act, you are entitled to access the
personal information we hold about you, and to request that we amend it if it is incorrect.
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Where we no longer required your personal information, we will comply with our legal
obligations in respect of that information.
Security of information
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We take reasonable steps to protect the security of personal information. We do not
make any warranties in relation to the security of any information you disclose or transmit to
us and we are not responsible for the theft, destruction, or inadvertent disclosure of your
personal information where our security measures have been breached.
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We will generally store your information in New Zealand and/or use secure third-party
cloud providers to store information on our behalf.
Links to other sites
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GLE’s Platform may have links or references to other websites from our Website and
our Privacy Policy does not apply to those websites. GLE takes no responsibility for the
privacy practices of other websites.
How to contact us
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If you have any queries or concerns about our Privacy Policy or our handling of your
personal information, or wish to access or amend the personal information that we hold about
you, please contact us at:
Email: info@greenlightescrow.co.nz